[LibertyAndJusticeForAll]

Goldman Sachs Group Inc. would probably know, they already outsourced some of their work to India. Or, is their report now tainted due to their current outsourcing and no longer objective/accurate?

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[Texaggie79]

"English-speaking workforce"

That's the key words. As long as I can understand them on the phone, I don't give a crap what country they are in...

[kylaka]

Outsourcing customer service to India has little benefit if the customer can not understand what the heck they are saying.

[LA Conservative]

I'm planning to open a chain of convenience stores in India. I hope they don't make fun of my American accent.

[xJones]

At this rate we will have a two-tiered American society. Those that are born to wealth, and those that are born to work in Wal-Marts. Is this the New World Order? A leveling of the playing field to 3rd world status except, of course, for the elite. Screw the middle class, Jorge's Norte America here we come, or sumpin like dat.

While we were liberating the down-troddened Iraqis for 500 billion or so of American taxpayers money (since the excuse about the WMDs didn't pan out), couldn't we have liberated the enslaved Chinese workers? After all, which is the greater threat to the formerly American way of life?

[SevenDaysInMay]

Digital time sensitive jobs moving to the other day shift is inevitable.

What are we doing about the 20-30 million 3rd World criminal aliens invading our nation now?

Our politicians including GW Bush are bloody deep in the conspiracy to destroy our sovereign borders and rule of law under our only Ratified Constitution.

[henderson field]

Al Gore told us that information technology would provide tomorrow's jobs. But he didn't tell us we'd have to move to India to get them.

[Mo1]

6 million US jobs ???

As for those "low wages" .. just wait till the Unions get ahold of them .. won't be low paying for long

[Alouette]

Homeland Security is hiring workers. They need more airport screeners to look at xrays of people's socks, underwear, toothpaste, shaving cream, calculators, blowdryers and the occasional spatula. The pay is somewhat less than a professional IT worker is used to but hey, it beats unemployment.

[CaptSkip]

Due to some ordering snafus for my new PC, I had to make multiple telephone contacts with Dell personnel.

I'm very satisfied with Dell's products and service, save one thing. Of the 6-8 people I talked to as they tried to shuffle me to the right department, all but 1 were Indian, and we had real problems communicating.

Also a satellite delay that didn't help. I'm in OKC and I think Dell is in Texas.

Does anyone know If Dell's moved their customer support to India?

[dirtydanusa]

>>>Hey, if India has better engineering programs and more competent workers whose fault is that? Our kids are too busy learning diversity to become engineers. <<<

Better is not the key word here, CHEAPER is. These corporations not care about quality anymore or even quality of service. These corporations will cut every corner imaginable to save the almighty buck. Look at all the Craftsman power tools that are now made in China, most of it is garbage, works once then throw it away.

And then you hear of all the luxuries the CEO's have: 4 or 5 houses, private jets and limo's, unlimited borrowing from the companies coffers. It is all greed driven, pay the least for the manufacturing, keep the most for the CEO and his board of directors. If it's cheap enough, the consumer won't mind buying another one when the first one breaks.

[upchuck]

"In the next decade, as many as 6 million jobs might be sent to India and other nations by US companies in search of lower costs and a tech-savvy, English-speaking workforce," Goldman Sachs Group Inc. said in a recent report.

BULLHOCKEY!!

Have you called Dell for support recently? They are NOT tech-savvy (they read from a decision tree and constantly put you on hold when the tree doesn't conform to your problem which it rarely does). And they are barely English-speaking. Some times I go through two or three people before getting one I can understand.

This is why Dell recently moved their big corporate account customer service back to the states. Too many corp. customers bitching. Wish they'd do the same for the home office guyz like me.

Personally, I think all this "outsourcing" is gonna come back and bite alot of butts. The sooner the better.

[Ciexyz]

After careful consideration of many threads on this outsourcing to India problem, here's my opinion: I want the cheapest prices for the products I buy. I am now retired (as of October 31st) and I want every dollar of mine to count. Why should I pay for the ridiculously high wages of high-living techies? They lived better than I did in their heyday, and they're still living better than I am in my retirement. I don't give a rat's patootie if their wages are brought down due to HB1 visas or outsourcing.

[Poser]

Let's see. Six million good, qualified engineers for $6,000 a year... Hmm... I think the figures aren't very reliable.

[dirtydanusa]

How long before these workers in India demand higher wages from their American employers?

When this happens, the corporations will look elsewhere, similar to the companies who located to Mexico in the beginning of NAFTA and have since moved to China where the workers have no rights.

[TejasRose]

I've seen this happening in my field, medical transcription, for several years. You all should feel comforted that your medical records are going to India. /sarcasm Guess you've heard of the HIPAA laws? As American medical transcriptionists, we have to jump through all kinds of hoops to try to comply...firewalls, encryption software, signed confidentiality statements, etc., etc. If I, as an American medical transcriptionist, fail to comply with HIPAA regulations, I could face fines up to $20,000 and/or jail time. You really think HIPAA laws can be enforced by the United States in India???

[Allan]

ping

[Protagoras]

Sounds like Americans better become more competitive if they want to keep those particular jobs.

[Protagoras]

"In the next decade, as many as 6 million jobs might be sent to India and other nations by US companies in search of lower costs and a tech-savvy, English-speaking workforce," Goldman Sachs Group Inc. said in a recent report.

These are the same people who recommended you buy dot coms at the top.