To: xrp; Iris7; mlmr
Neocomputers has a
Resellerratings.com rating of 8.44, which is pretty good. There are a few rated 9.5 to 10, but not a huge difference.
Beats Dell Computers rating of a big 3.36. Apparently their tech support has been farmed out to India, and that portion of their rating has sunk to a low of 1.73.
Someone buying a computer like the person who started this post, who is apparently not a computer wizard, and not being assisted by a local geek, should pay close attention to the level of tech support that their vendor can provide.
M'am -- I'd recommend you not buy a Dell. I would have recommended so in my earlier posts above, but I hadn't realized how low Dell's Tech Support had fallen.
To: ThePythonicCow
M'am -- I'd recommend you not buy a Dell. I would have recommended so in my earlier posts above, but I hadn't realized how low Dell's Tech Support had fallen.
I tried to buy and use a high end dell for my business, it was a nightmare and I cannot go back there again....
199 posted on
10/05/2003 2:02:19 PM PDT by
mlmr
(The Naked and the Fred)
To: ThePythonicCow; mlmr
You make a very good point with your #190. I had to deal with an Indian to send back a bad LCD monitor from Dell recently, and it was a trying experience. If I had been over my head and asking technical questions to this guy, it would have been bad.
202 posted on
10/05/2003 2:53:20 PM PDT by
Iris7
(Victory, always Victory, at any cost, though the beasts of Hell march against us!!!!!)
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