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Granada Hills Vons stays open after customer dies in bakery aisle, employees say
CBS News Los Angeles ^ | 07/10/2026 | Brittney Ermon

Posted on 07/12/2026 4:00:21 AM PDT by DFG

Workers at a Granada Hills Vons said their managers kept the grocery store open for hours with a customer's dead body lying in an aisle.

Paszion Horner-Smith said she was working as a supervisor on July 5 when one of her customers suffered a medical emergency in the supermarket's bakery aisle.

"It's just something I've never, ever in my 27 years that I've worked for the company, ever encountered or dealt with," she said.

Horner-Smith and another employee performed CPR, but the customer died.

The Los Angeles Fire Department said crews were called to the store just after 7 p.m. that night for a report of a cardiac arrest.

Horner-Smith said her corporate managers told her to cover the body with carts and umbrellas while the store remained open.

"I'm being called by someone in corporate because they're looking at the cameras, telling me that I need to barricade the body by using carts," she said.

Horner-Smith said the customer's family stayed at the store for four hours until a mortuary removed their loved one from the store.

"This poor family that's just sitting there," Horner-Smith said. "They can't even see their loved one. They can't touch their loved one. They sat in the store for four hours while people continued to shop around their deceased loved one."

UFCW Local 770 President Kathy Finn said she contacted the Albertson's labor relations department after learning about the incident. She said the company has not responded to her questions about protocols for handling a customer's death in the store. The union urged the company to review its emergency policies.

"This situation is just one incident of that kind of callous attitude towards the needs of the workers," Finn said.

(Excerpt) Read more at cbsnews.com ...


TOPICS: Business/Economy
KEYWORDS: albertsons; brittneyermon; california; dramaqueen; granadahills; hornersmith; losangeles; paszionhornersmith; vons
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To: SteelPSUGOP

Not sure about what NORMAL procedure should be, but this all sounds pretty bizarre to me. Of course this IS LA & Karen Bass, so maybe that’s normal???


21 posted on 07/12/2026 4:57:57 AM PDT by oldtech (oltech)
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To: Cletus.D.Yokel

Yeah I don’t get the union angle here.

Not sure what that has to do with anything.

Apparently crapofornia is so wrapped up in PC that a simple 9-11 call is too difficult to handle.

People die in public spaces every day, I can’t see why this one is any different....other than I’d bet a paycheck someone in “corporate” is a woke dei hire who has no business in the position they hold.


22 posted on 07/12/2026 5:00:36 AM PDT by V_TWIN (America....so great even the people that hate it won't leave!)
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To: DFG

Were they waiting for the FDA to certify the deceased as Angus beef?


23 posted on 07/12/2026 5:00:47 AM PDT by TermLimits4All ("If you stand for nothing, you'll fall for anything.")
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To: DFG

“Granada Hills Vons stays open after customer dies in bakery aisle, employees say”

Carbs have been killing Americans for DECADES now...in this case very quickly.


24 posted on 07/12/2026 5:01:08 AM PDT by BobL (Trusting one's doctor is the #1 health mistake one can make.)
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To: DFG

My neighbor just died in his yard about 10 days ago and his wife and I couldn’t save him with CPR though we both tried, the medics came and worked on him and then pronounced him, and then he lay on the ground for hours until a detective and medical examiner could examine everything about 4-5 hours later, he was 86.


25 posted on 07/12/2026 5:05:39 AM PDT by ansel12
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To: central_va
A lot of macabre jokes about golf and players dying and other players playing around the body and EMTs.

I believe that a dead animal body (of a squirrel, etc.) is classified according to the rules of golf as a "loose impediment."

Players are allowed to move "loose impediments" anywhere except when both the ball and the impediment lie in a penalty area.

If the obstacle is man-made (e.g., trash blown onto the course), it is termed a "movable obstruction." Movable obstructions may be removed anywhere, even in penalty areas.

Am not sure how to categorize a dead human body, though.

Regards,

26 posted on 07/12/2026 5:18:07 AM PDT by alexander_busek (Extraordinary claims require extraordinary evidence.)
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To: DFG

How are their cinnamon rolls?


27 posted on 07/12/2026 5:19:33 AM PDT by GingisK
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To: ComputerGuy

Well, I posted something similar before seeing your post. Sometimes I am alarmed that we think so much alike from time to time. ;-D


28 posted on 07/12/2026 5:21:31 AM PDT by GingisK
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To: DFG

“This situation is just one incident of that kind of callous attitude towards the needs of the workers,” Finn said.


What about the needs of the deceased FAMILY and customers shopping, Union Witch?


29 posted on 07/12/2026 5:23:27 AM PDT by Jane Long (Jesus is Lord!)
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To: DFG

We were sitting at a table next to the dance floor of a cruise ship about five years ago. A guy who was dancing dropped dead. Staff swooped in within seconds, scooped up the guy, and moved him out. The music and dancing never stopped. Most people didn’t even know it had happened.

Kinda sad, as he was cruising alone with a singles group. No family there. The coroner’s truck was waiting at the next port.


30 posted on 07/12/2026 5:24:28 AM PDT by MayflowerMadam ( "Trouble knocked at the door, but, hearing laughter, hurried away". - B. Franklin)
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To: Cletus.D.Yokel

Posted similar. She’s a good little commie, through and through.


31 posted on 07/12/2026 5:24:56 AM PDT by Jane Long (Jesus is Lord!)
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To: trebb

I can’t believe the family members didn’t tell them to go to Hell and get authorities there while protecting the body of their loved one.


So compliant, aren’t they?

Sheeeeesh.


32 posted on 07/12/2026 5:25:58 AM PDT by Jane Long (Jesus is Lord!)
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To: GingisK
My grandfather used to say You have a masterful grasp of the obvious.
33 posted on 07/12/2026 5:30:10 AM PDT by ComputerGuy
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To: Sirius Lee

Moving a body before the detectives and coroner arrive is a crime.


34 posted on 07/12/2026 5:34:46 AM PDT by GingisK
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To: Sirius Lee

If it’s going to sit around for hours, better to move the body to refrigerated storage.


35 posted on 07/12/2026 5:35:34 AM PDT by PAR35
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To: FreedomPoster

EMS can’t transport a body. This is why people are declared dead at the hospital. If the person is declared dead at the scene, they have to be transported by either the ME or a funeral home.

My daughter is a paramedic and explained it to me when I asked the exact same question.


36 posted on 07/12/2026 6:20:42 AM PDT by Vermont Lt
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To: Vermont Lt

“EMS can’t transport a body.”

EMS here in TN transported my sister-in-law’s dead body. She might’ve bee officially declared dead at the hospital but was a goner 20 minutes before EMS even showed up.


37 posted on 07/12/2026 6:23:59 AM PDT by MayflowerMadam ( "Trouble knocked at the door, but, hearing laughter, hurried away". - B. Franklin)
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To: ansel12

My son in law is a state trooper in a rural part of our state. He is on call one weekend a month where he has to investigate every “unattended” death. Some Sunday mornings he is literally going from one to the next. Usually they are just normal folks passing at their homes. But he HAS to go and “investigate.” That takes time.


38 posted on 07/12/2026 6:24:01 AM PDT by Vermont Lt
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To: MayflowerMadam

It has to do with where and who “declares” it. They would “do CPR” as a performative action to get the body out of the house to “save the relatives.”

Of course, state laws drive all of this stuff. In MA, those are the rules. In TN, they might have different rules. In MA, you are not usually very far from a hospital. I am sure in TN the distances could be significantly further.


39 posted on 07/12/2026 6:27:10 AM PDT by Vermont Lt
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To: SteelPSUGOP

4 hours to get a body. It’s LA baby. Thanks Karen Bass


They don’t have an Express Lane?


40 posted on 07/12/2026 6:37:03 AM PDT by dfwgator ("I am Charlie Kirk!")
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