Thanks. I understand the math, and I wasn’t suggesting the bank going to court; how about at least filing a report with the FBI or some such? They must have video of the perp(s) at the branch in FL where this happened...surely, something proactive can be done. If nothing else, the effort should focus on stopping what must be a racket.
As far as the law is concerned you’re the one being defrauded so you have to file the police report. The bank has no more ability to do that than I do. And truthfully the bank wouldn’t want to if they could, the man hour sink would cost them way more than fraud reimbursement.
I am sure that there are ways and places to file reports with law enforcement and there is some benefit to doing so. To be clear, I do not agree with bank and corporate complacency about such thefts.
Bank fraud departments are “a thing.” If there is a pattern they will work with state or federal agencies. In these cases, you would not likely be informed as the fraud was against the bank not you. (This goes to the fact that the money in the bank does not belong to you. I know, it sounds nefarious, but it’s a legal and accounting definition.)
I guess the part that goes unsaid is that the fees that are paid to process debit card transactions cover all of this fraud reimbursement. While the owner of the card does not pay for the transactions the vendors pay a flat fee for each transaction.
Back when I was doing this, I was new to banking. I turned to my boss after he explained how all the fees worked and I asked him how this was legal and why wasn’t the mafia involved. Debit and credit cards are a simple case of skimming small fees off billions of transactions. They make banks a lot of money.
I understand how violated you feel about this. But as long as you have been made whole, understand that is the best result you are going to see.