Every time I see a package coming from FedEx I cringe. 90% chance something will go wrong.
In the last two or three years, I have had more missing packages and other problems from FedEx than from UPS, Amazon, and the USPS combined. I have taken to asking companies if they plan to ship what I ordered via FedEx. More of them are saying no way.
My last package from Walmart online was an $850 notebook computer. Fed Ex reported it as delivered. It was not. Weeks of chat sessions, phone calls, emails with Walmart, Fed Ex and eventually the middleman credit card company yielded nothing. Everyone’s “investigation” said it was delivered.
Someone in the Fed Ex delivery chain stole it. So, I am out the $850.
I no longer order from Walmart online. Being a 7-year Walmart Plus customer with well into 5 figures total on purchases meant nothing to them.