An aviation company that is supposed to be all about operating an airline apparently has 4,000 pencil-pushers working for them that they don't really need.
If you aren't crewing the planes, maintaining the planes, or servicing the clients that fly the planes, then what are you needed for?
Okay, I'm probably being a bit simplistic here. Of course there are going to be some backoffice employees needed at a major airline besides those who directly crew and maintain the planes, as well as service the paying clients. But over 4,000?
Yes, you are being simplistic.
Those roles are necessary for a giant airline that flies all over the world.
The tasks and roles are not being eliminated but automated.
There is a need for such routine tasks as ensuring consistency, then tracking triggering delays etc. But all of these tasks are ripe for automation with AI