Customer service? I talk to REAL, live human beings on a LANDLINE!
Medical care? NO way; I've refused to have an on line account and again, speak with human beings ONLY; in person or on the phone.
Hey...I still write letters using a fountain pen, though I do use a rollerball on cards.
Do I now get really STUPID suggestions, when sending emails, but I write at a much higher level than the utter crap the suggestions are and have a superior vocabulary.
It’s not about what you look up, or who/what you talk to. It’s about the medium through which you do it.