Posted on 03/27/2025 7:38:35 AM PDT by econjack
Since the last auto-update of my Firefox browser, emails that contain forwarding URL, those URL will not execute. For example, I get a daily trivia question. When I click on the link to answer the quiz, Firefox locks up. The same happens with a Facebook link.
If I use a different browser (e.g., Opera), the links work fine. I've tried to notify Firefox, but getting a link for them is a bad joke.
Has anyone else experienced this?
I try not to use anything Google because of their license agreement. On gmail, not only to they have the right to read your emails, they can sell what they find there to whomever they want. There are other email providers that don’t do that, although many do.
Yeah, I think the last Firefox update is what caused the problems I’m having. I just tried to download the DuckDuckGo browser and it won’t let me do that, either.
What version of Firefox?
The latest is version 136.0.4
I got a prompt this morning and installed it.
Click on the 3 lines in the upper right corner then Help then About Firefox.
I’m running the same release.
Firefox> Click on the 3 lines then Help> then Troubleshoot Mode
This will disable any add-on. If the issue is fixed then you know it was an add-on. If not copy your Profile fold say to your desktop.
Backup your bookmarks. Bookmarks> Manage bookmarks
Export Bookmarks... to your desktop. Plus Backup. I always do both just in case.
Copy the entire Profile to the Desktop just in case.
Uninstall Firefox and delete the profile located here:
C:\Users\ econjack \AppData\Roaming\Mozilla\Firefox\Profiles
Install a new copy of Firefox and see if the issues still happens.
You can import your bookmarks back into the new profile.
No, I don’t want a ‘trivia question’ in my inbox.
Thanks for the info. I gave it a try but still no joy. There’s something in Firefox that my system doesn’t like because Opera continues to work.
What anti-virus are you using?
Try disable that and any firewall and try your links.
No change, but thanks for trying.
Here are steps to repair Windows without worry about losing your personal files. The two
DISM /online /Cleanup-image / restorehealth and sfc /scannow will replace files corrupted or missing.
Read all the steps before starting. Takes less then 10 minutes.
If still and issue then post at Ten Forums https://www.tenforums.com
SFC /scannow replaces corrupt files with non corrupt ones in stored cached windows files that is called windows system file cache image.
SFC fails as seen below because they are not up to date.
_________________________________
Administrator: Command Prompt
Microsoft Windows [Vension 10.0.19045.5131]
(c) Microsoft Corporation. All rights reserved.
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them. For online repairs, details are included in the CBS log file located at windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline Irepairs, details are included in the log file provided by the /OFFLOGFILE flag.
C:\Windows\system32>
___________________________________
You can use DISM to check if you have the updated files and once you do to repair.
Checks if system image has any problems:
DISM /online /Cleanup-image / checkhealth
Or this that checks if system file cache is up to date and not corrupted:
DISM /online /Cleanup-image / scanhealth
If problems show up you type and this will fix the problems:
DISM /online /Cleanup-image / restorehealth
*** Start out with restorehealth as you can bypass the other steps.
If it cannot fix the problems then download the latest version of Windows 10 or 11 whichever you have.
Do a search for “media creation tool windows 10” then click on the “media creation tool windows 10” then go to Create Windows 10 installation media and click the ‘Download Now’ button.
Open then it will say ‘Getting a few things ready’
Select: Create installation media (USB flash drive, DVD, or ISO file) for another PC
Next then Next then choose ‘ISO file’.
You can also store a copy to a ‘USB flash drive’.
Save the windows.ISO file to where you want like the desktop or better yet for ease for later step is c:\
Double click on the ISO file you saved. Windows will mount it.
Open ‘This PC’ and you will see it. Open it and you will see folders and files. Open the Sources folder then you go to the ‘install.esd
It can also say ‘install.wim’
Either one will work.
Note the filepath to the file by clicking to highlight and you will see the filepath above in the address field.
Go back to the command prompt:
If you have the command prompt window still open you can tap on the UP key or up arrow or the F3 key to paste in the last command. Or you can type what you see below.
DISM /online /Cleanup-image / restorehealth /source:c:\sources\install.esd /limitaccess
The /limitaccess stops DISM from searching any other location on the pc like the Windows update folder. Windows Update is the default repair source.
Press the Enter key.
It will run the same test as / restorehealth but will use the windows.iso file only as the place to look for non corrupt files.
If still not fixed you may have to restart the pc and go into Recovery mode then Command prompt, run the sfc /scannow and it may find and replaced corrupted files.
Or run the DISM command.
DISM /online /Cleanup-image /restorehealth /source:H:\sources\install.esd /limitaccess
______________________
When I do the above command I get the message after 62.3% and a wait of a few minutes with no progress.
_______________________________
Error: 0x800f081f
The source files could not be found.
Use the “Source” option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see https://go.microsoft.com/fwlink/?LinkId=243077.
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
C:\Windows\system32>DISM /online /Cleanup-image /restorehealth /source:H:\windows.iso\sources\install.esd /limitaccess
Deployment Image Servicing and Management tool
Version: 10.0.19041.3636
Image Version: 10.0.19045.5131
______________________________
This worked without the /limitaccess
DISM /online /Cleanup-image /restorehealth /source:H:\sources\install.esd
C:\Windows\system32>DISM /online /Cleanup-image /restorehealth /source:H:\sources\install.esd
Deployment Image Servicing and Management tool
Version: 10.0.19041.3636
Image Version: 10.0.19045.5131
[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.
C:\Windows\system32>
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