The nearest SS office to us is a joke, they might as well close it. They simply do not give in person appointments. The doors to the building are locked and windows are covered so you can’t even look in to see what TV shows they are watching or if they are snorting coke or just smoking weed.
To get question answered one must use the phone, be put on hold for an endless amount of time, only to get someone that will schedule a phone appointment at a later date.
I recall the days when a person could just walk into the SS office and talk to a real person.
I remember walking into the SS office in NC about 20 years ago. Oddly, I felt like the only English speaking person there.
For some reason I was directed to a window that appeared to be for English speaking customers. The whole thing took less than 20 minutes.
EC
Call the business day afternoon before a major holiday, Memorial Day, July 4th, Labor Day, etc.