Posted on 01/28/2025 12:27:16 PM PST by xxqqzz
SAVANNAH, Ga. (WTOC/Gray News) - A Georgia man has been trying to get a refund for months after he says he ordered a drill from AliExpress but received a printed photo of one instead.
Sylvester Franklin, of Savannah, decided it was time for some new tools, so he logged onto AliExpress and ordered a drill, among other items. He did not get what he paid for, WTOC reports.
“They sent me this. A picture is what they sent me,” Franklin said.
Instead of the actual drill, Franklin received a printed picture of the drill he ordered. He says more items in the order were incorrect.
“I paid $22.47 for a pressure washer, and this is what I get,” he said. “It’s a screw.”
Franklin has been going back and forth with AliExpress since he ordered the items in November but still hasn’t received a refund.
WTOC Investigates started looking into AliExpress and found the company is a subsidiary of AliBaba, sometimes referred to as the Amazon of China.
In 2021, the Office of the United States Trade Representative added AliExpress to its list of Notorious Markets for Counterfeiting and Piracy. The website has a D- rating from the Better Business Bureau, and in 2024, the State of Georgia’s Consumer Protection Division (CPD) received three complaints against the company.
One of the people who complained said they “never received the item purchased.” Another said they were out over $400 after their item was sent with a “fake tracking number” and was never delivered to them. In all three instances, the shoppers said they tried to get their money back from AliExpress, but none of them did until they reported their stories to the CPD.
(Excerpt) Read more at wbtv.com ...
The same people are downloading deep seek.
I don’t. How do you do a chargeback?
You look on your bill or card for the phone number and call, the will walk you through it.
Or my card has online statements and I can review all charges and each one has it’s own little box to check then click dispute on one or several simultaneously.
Credit cards have more robust protections so when I travel I only use the credit card.
Been through lots of disputes because fraud and skimmers are so common now. They think boomers are easy targets. Many are, I suppose, if they aren’t tech current.
Did he at least get a fortune cookie?
He used his debit card instead of his credit card, I bet.
Never use a debit card online. Always use a credit card. Visa/MC are the 1000lb gorilla in the room. They will claw your money back and the seller will cough it up to avoid black marks on their file. Get enough fraud chargebacks and you will get blackballed and never be able to open another card processing account ever.
If you are dumb enough to get ripped off by AliBabba, file a fraud claim with your credit card company. You will get your money back and if the fraudulent company doesnt give the money back to the credit card company, the credit card company will cancel all further business dealings with them. That shuts the fraudsters down pretty quick.
There was a Judge Judy show on this where some mother daughter scammer were selling items on eBay and with some tiny print it stated, “this is only for a picture of the item.”
They had the damages and punitive damages she was allowed to give because they didn’t erase how much the camera weighed and the physical size. They thought they were clever.
It is likely he will get a refund and whomever perpetrated the scam will be sent to work with the Uyghurs. One thing one does not do is embarrass a good communist comrade.
Ping
Lol...
Buyers remorse...
Do not order stuff from China.
Temu. Ali express. You are ordering from enslaving commies.
It is crazy to order anything from a Chinese company. Their motto: “You don’t get what you pay for”.
Oh, I call that a dispute. Sorry, the terminology “chargeback” was confusing me. Yes, I agree with you that credit cards are very pro consumer.
Buyers dispute, sellers get a chargeback. It depends on what end of the transaction you’re on.
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