The person screwed up and then their estate cashed in on it.
The water came out too hot and strong because of that, which cause the man to slip in the tub. This caused the man to not be able to get out quickly enough to avoid the majority of the damage. I will admit that the problem was aggravated by his not staying in the hospital but leaving to try to return to work. A work ethic probably not shared by the owner of the hotel.
I know certain people are natural toad eaters. I do not think you are one of those people. I just believe you are not in position of all the facts.
Go and read a bit more on the case and come back.
The cause of this whole thing is the owner of the hotel not obeying the rules in regards to safety standards.