I am guessing that the elderly woman’s husband is glad he is dead.
You know the old saying.....the reason men die before their wives is because they want to. Lol!
He Must’ve been Jewish....................
I’m guessing that most of you lacking empathy for this elderly woman haven’t spent much time in residential care facilities.
I appreciate the guy needed to set boundaries, but the lady clearly needs help.
Possibly others in the building as well.
Why not try to organize a meeting of folks in the building, see who’s willing to help anyone else, who can do what for whom.
That kinda thing.
Also, find out if that lady has any relatives, friends.
If the lady is terrified of having to go to a home and/or she’s just lonely, there are other ways to be of help that don’t involve being on call.