Good point. Removing everyone else from the plane does not seem to have been necessary. Perhaps our resident Flight Attendant could weigh in on the subject?
I’ve heard that this is policy now when there is an unruly passenger that needs to be forcefully taken off the plane.
It stemps from the time an Asian man was dragged through the aisle.
It’s a bad look to see a passenger get dragged off.
We were required to give the emergency exit row pax an individual briefing, asking them to review the safety briefing cards to ensure they were willing and able to operate the emergency exit doors.
That being said, what SHE said about looking after herself is inappropriate. Perhaps they thought she was a danger and could harm others in removing her which is why they made all others deplane.
OR with her attitude, maybe they wanted to do security checks on where she was seated or the emergency exit itself.
I hope she is banned from flying or at lease suspended. Also, I believe they can leave a record attached to her identity and make it known she is not allowed to sit in an emergency exit row ever again.
If it were up to me, she would be permanently assigned to the last row, window seat by the toilets. Always.
The airline can't afford the lawsuits from other passengers injured when the offender is removed from the plane.
The airline staff know they have to pull all the luggage to get the offender's luggage from the plane before they can take off anyway and they'd rather have the passengers in the terminal instead of jammed into seats. In addition to the increasing level of aggravation among the passengers, there are separate laws for how long the passengers can be kept in their seats.
Liability. They remove everyone to prevent injuries in case the stubborn one goes bat guano crazy.
Also, no more video or witnesses with a different narrative.