We were required to give the emergency exit row pax an individual briefing, asking them to review the safety briefing cards to ensure they were willing and able to operate the emergency exit doors.
That being said, what SHE said about looking after herself is inappropriate. Perhaps they thought she was a danger and could harm others in removing her which is why they made all others deplane.
OR with her attitude, maybe they wanted to do security checks on where she was seated or the emergency exit itself.
I hope she is banned from flying or at lease suspended. Also, I believe they can leave a record attached to her identity and make it known she is not allowed to sit in an emergency exit row ever again.
If it were up to me, she would be permanently assigned to the last row, window seat by the toilets. Always.
I believe we actually had to get a verbal ‘yes’ from emergency exit row passengers so they understand that it the **** hits the fan, they are on deck.
Good memories - the parents that relocated their young children to sit with them in the emergency exit row and them having to be removed from the flight because they refused to move to other seats. Never mind the stampede that would crush their children in an emergency or how the parents would first be concerned with little Bubba and Bobby Sue instead of opening the doors.....
Sigh... good times...
Thanks. I appreciate the professional perspective.
And that last row seat sucks. Ask me how I know.