I was driving from Seattle to Miami. 6-7 days of driving time. I stop for gas at a gas station next morning, and my credit card was denied. Luckily I had another credit card I my wallet which saved my azz. I called customer service why my card was denied. They said some accounts were hacked so they froze all credit cards!
I've had companies lock cards before and send out a new one. I have absolutely no issue with that.
I have never had a company demand facial biometrics from me, especially when it's a $700 credit balance that's not even their money.