It might be that the “mall owner” made the mistake of incorporating a bus stop.
When I worked in retail development decades ago, we well knew bus-stops brought in shoplifters, car thieves, and gang members, and resisted having them. Governments and their “planners” leverage power over site plan approvals and building permits to extort bus-stops (usually fancy and at the owners’ expense) and other communist desiderata.
It’s mainly a function of low retail wages. Shopping mall owners don’t put bus stops on their property to attract customers. They are mainly used because they’re the only way for many store EMPLOYEES to get to a suburban location.
The high school and college-aged kids and semi-retired people who used to work at the mall in decades past have generally been replaced by lower-class urban workers.