Are you sure you’re talking to Amazon and not a scammer?
Like there’s a difference?...................
I get the occasional “Amazon” call about a $3500.00 Apple Macbook Pro that I ordered. YES IT’S A SCAM. Hell, you can tell it’s being run by a bunch of 3rd world morons in a big room all talking to people on different lines at the same time.
Amazon is “usually” very good at delivery and returns, but these OCCASIONAL SCAM calls are really pissing me off.