So the Amazon products are speaking up on their own? And since they typically record or have recordings of what is captured, I’m sure they can verify, which is probably why they stored his account.
*** He claimed security camera footage revealed his doorbell had issued an automated response—”Excuse me, can I help you?”—as the driver was walking away while wearing headphones***
It wasn’t even a Ring doorbell, it was a Eufy. Plus the guy is a software engineer. I believe him, and I hope he sues Amazon. It’s the only way they’ll learn.
All I know is that with my ring doorbell when someone rings the bell and no one answers it for 10 seconds, it automatically has a message asking “Hi this is alexa, how can I help you” and starts yapping about do you have a package, etc