[frank ballenger]

I knew this was coming due to “porch pirates” who steal more and more packages including four times this year from me and several times last year.

I hate to have to go somewhere myself to save them the trouble of safe, efficient delivery to me. Especially with Michigan’s ice storms, heavy snow, low temperatures or rain and wind storms when I would like my packages nicely on my porch.

[lee martell]

I agree. If I was ready and willing to ‘pick up’ my purchase, I may as well enter the store and buy it myself to begin with.

Delivery could be made to work more efficiently if the delivery man could make an appointment for those at home.
Make an appointment with a 30 minute or even 60 minute window. The same as AT&T might do when installing a new phone line indoors. I would be willing to go for that.

I still miss a good pair of size 14 men’s moccassins (mine!) I ordered that were stolen from my front door a year ago.
The company just sent a second pair, taking a second gamble that no one would steal them again. This time I got them.

[Alberta's Child]

When Amazon first became a big thing I made observations about what I saw as three major flaws in their whole business model. The first is the problem with returns. The second is the security of deliveries after they are left at someone’s home.

The biggest flaw is that by delivering merchandise right to a customer’s doorstep, the company is taking on the expense of one step in a supply chain that customers used to do themselves — namely, transporting the merchandise from a “store” to the home.