I think we’ve gotten the ‘delivery attempted, but’ message a few times, but usually deliveries are very good. We got used to using delivery during Covid, and found out that it’s very useful.
We have deliveries for groceries, Amazon, Home Depot, and all sorts of stuff (including fast food delivery.)
They’ve really gotten much better with time. We often have issues with FedEx (UPS is much better) but fortunately not much comes FedEx.
I guess it depends on your location. When having a fridge and stove delivered in the fall of 2019, Lowes gave us a two hour window of delivery for the following day. The driver called us when they left the store, confirmed the address and showed up within 30 minutes (we live 15 miles from the store).
Those big hulking guys practically threw those appliances on their shoulders and brought them in and placed them in designated spots. They hooked them up, set the timer on the stove clock, and made sure both appliances were working. They personally handed me the paperwork on both items, wished us a good day and were gone within a hour and a half or so from the time they arrived. About 20 minutes of that time was discussing politics and religion.
It depends where you live. Where I am, fedex is more reliable. Local ups is very hard and damaging on packages.
UPS has been the best among private carries; FedeX with its old trucks (one was missing on a cylinder for over a year) not as good, while the postmen for the USPS have been very good, but you will have a very hard time trying to contact and rectify issues if needed. Almost all drivers will not ring a doorbell even with a sign clearly asking them to do so.But thank God we even can buy goods and have them delivered!