I understand the part about hospitals are not a charity but it depends on whether this hospital is a county hospital or not, IMO (i.e.. one that is normally required to deal with this kind of patient money problem).
I DID watch the video and the officers’ and security detail’s actions and attitudes were, frankly, “I could give a shit about you.”
I’ve BEEN in hospitals like this. Foreign educated doctors, bad English, uncaring attitudes and are constantly at the mercy of what a hospital administrator might say about non-paying patients. Or, if it’s not a county hospital and the patient doesn’t have means to pay they do the very MINIMUM required by law and start looking for St. Elsewhere to take them.
I'm particularly disturbed by the business about the inhaler. Did it not look to you like one fellow found a box with the refill of the inhaler in her suitcase, and just put it back without attaching it and handing it to her? It seems like no matter what else they should have done, they should have handed her the inhaler she was begging for.