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To: eyeamok

I need something else. Brightspeed (Apollo Management) bought out Centurylink. Lightning took out the outside control box. Took them a week to finally fix it enough to work. Come January they changed how to login (without telling anybody - customers and customer service). So we’re all caught of guard. I had to pay my bill so called billing and they took it out of my checking with my okay. (at a $3.50 transaction charge they didn’t tell me about). Now they want me to signup for autopay. I said no way. If you charge me too much, how would I ever get my money back? You can’t fix the login (after two weeks of speaking to hard to understand people), I’m not trusting you with my bank account.


6 posted on 01/25/2023 5:27:30 PM PST by BipolarBob (The rumor has not been confirmed until the FBI officially denies it.)
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To: BipolarBob
Centurylink will not fix anything. A flood took out 6 miles of fiberoptic and they just took a slow reroute and have had slow speed for 9 years.
12 posted on 01/25/2023 5:32:01 PM PST by mountainlion (Live well those that did not make it back.)
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