Posted on 01/25/2023 5:17:31 PM PST by eyeamok
Ok, so I live in the mountains, we barely have electricity and no other utilities of any kind, no phone,cable,...I have been using an unlimited mobile hotspot I got from Calyxinstitute.org for the last few years. It was on the Sprint network, but T Mobile bought Sprint and screwed it all up, Now it SUCKS, so I started looking for another ISP and decided to go with Starlink.(3 months ago)
I ordered it and it showed up 2 days later, I installed it over the weekend, my only real complaint is about how large the plug is from antenna to router, it required me to drill a hole 1 1/4" in diameter to fit the damned 90 degree plug. Once hooked up it took about 5 minutes for it to Self Align, loaded the App on my tablet and setup user/password for router and it was ON and UP!!
during this time I had never received any emails for confirmation, but the CC I used got jacked the day after I ordered it so the recurring bill wasn't going to go thru. I tried resetting on their site, dozens of times, sent support tickets, nothing worked never got anything, I run my own Mail Server and I never put all the records in my DNS because I never needed them, but I think they didn't like my email with no DMARC or SPF records, I finally I sent an email to SpaceX and got a reply, all they did was tell me I would get an email with a link to reset password, Never got anything but I didn't give up trying. then I went into the DNS and set all the records right, Finally when the credit card they had on file failed the second time, they sent me an email with a link top setup my account. I was able to login and fix everything.
They have NO CUSTOMER SERVICE of any kind and you can't call them if you have a problem. So don't screw anything up when you order it. However I am thoroughly impressed and pleased with the systems speed and operation, it really works Great and I would highly recommend it for others in my position. It is $110 per month and you have to buy the equipment up front for $600 also. But it is Absolutely worth every nickel, no blips, no hiccups, no Problems of any kind.
It is not intended to be a heater. the dish is electronically steered, so the dish is an active not a passive antenna. That is what generates the heat.
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