Here’s a look at the full brand ranking:
1. Toyota
2. Lexus
3. BMW
4. Mazda
5. Honda
6. Audi
7. Subaru
8. Acura
9. Kia
10. Lincoln
11. Buick
12. Genesis
13. Hyundai
14. Volvo
15. Nissan
16. Ram
17. Cadillac
18. Ford
19. Tesla
20. Chevrolet
21. GMC
22. Volkswagen
23. Jeep
24. Mercedes-Benz
Notably, seven of the 10 highest-rated brands are Japanese.
The most valuable car company in the world, Tesla, which came in second-to-last in 2020, managed to climb four ranks. According to Reuters coverage of the report, the EV manufacturer still faces problems concerning "body hardware, steering/suspension, paint and trim, and climate system on its models."
Jeep and Volkswagen dropped even further compared to 2020.
Coming in last is Mercedes-Benz, earning a reliability score of 26 out of 100.
Consumer Reports' annual study analyzes consumer feedback for car manufacturers with more than two models and includes only the brands with enough data. By aggregating statistically significant weak points of popular car brands in the new car market, the report offers valuable insight into the market in the United States. It is considered vital information for every branch of the domestic automobile industry.
In case you were wondering, Consumer Reports notes that this year we have insufficient data to rank Alfa Romeo, Chrysler, Dodge, Fiat, Infiniti, Jaguar, Land Rover, Maserati, Mini, Mitsubishi, Polestar, Porsche, and Rivian.
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Toyota for sure. Lexus is Toyota.
My wife just replaced her 2017 Toyota RAV4, 200,000 miles with a new 2023 RAV4. Toyota is very good. Made in Tennessee. Southern fried sushi.
What I especially like about BMW is that they throw in three years of schedule maintenance - good luck getting that with the other German auto-makers. Plus the usual solid steering and chassis. What I don’t like about BMW is that their designs are almost deliberately ugly and unless you pay extra for Nappa leather or Merino leather, you will get some cheap, dyed leather - it’s probably better to just go with their vinyl seating if you don’t want to pay extra for the good stuff.
Not surprised with last place. Nothing but a money pit.
6 out of top 10 Japanese - no surprise there . Best vehicles for the $ for sure .
The Japanese manufacturers dominating the top sports once again. Teslas are POS cars rich people drive for moral preening? for some reason, Nissan has also been the worst Japanese manufacturer.
This list is the reason why I never owned an American car and never will. The whole term “American” is a bit misleading with more likely than not your “Japanese” car was manufactured at a factory in the United State.
Wasn’t there an episode of the classic “Top Gear” where Clarkson and company put a Toyota Camry through the ringer and it kept “ticking”. If I remember right, the trio were very impressed at the manufacturing quality of this most vanilla of vanilla cars.
If we factor in the original car price and the driving experience, Mazda looks even better than #4 on this list.
I am surprised there is so much space between Audi and VW.
Wow! I guessed right on who was last!
I had a Benz once - I was on a first name basis with the service manager. I made a point of dumping it before the warranty expired..
I’ve been driving the same Infiniti for 15 years, bought it new, change the oil and tires occasionally
Selling it off as soon as it's back from the shop again. 12 times in 3 years is just too much.
I think Buick could rise up a few points higher on the list just by building what they used to build. True, it might not meet some gov’t. standards, but do you think the average driver really cares as long as it is comfortable, economical, & reliable. I surely would buy something like that if it’s priced affordably.
I can vouch that Mercedes is a disappointment for me...
Subaru WRX STI is fun but I named mine “the Blonde” as she is most happy when I spend lots of $$$ on her.