Then they are stupid. That has nothing to do with the polls. Anyone who believes polls are the problem. You go out and vote for the candidate you prefer, regardless of what the polls say. If you learned nothing from 2016, then you are part of the problem, not the ones who are dishonest to pollsters.
2016 is not the norm!!! The polls were “correct” in 2020 were they not. People believed the election was legit because the polls said they were. Also your candidate will not get $$$ if polls show they are trailing by a lot!