When my dad passed away we used his vet benefits to get a free cremation, urn and a space at the cemetery in Westwood. When we went to pick the urn up at the mortuary the guy there said that there had been a “mistake” and the ashes had been put in a more expensive redwood urn. After much hemming and hawing he agreed to reduce the price of the urn. But it still cost a couple hundred extra.
They rely on making “errors” and then wearing you down. Much like a car dealer.
“the guy there said that there had been a “mistake” and the ashes had been put in a more expensive redwood urn.”
Step 1. Open redwood urn.
Step 2. Pour contents into the correct urn.
Problem solved.
L