I can tell you what they think:
that guy excepts Uber to have godlike knowledge of all their restaurants, doesn’t comprehend random failure, and goes out of his way to make his own life difficult. He’d call it “another UHG”, they’re a company that refuses to upgrade no matter how many bug fixes (and every bug they ever encounter is a massive end of the world) are in the newer versions. They make their life more difficult and blame everybody else.
Wow. As I just said, I find it astonishing that someone in QA makes excuses for sloppy programming. “Random failure” can’t be anticipated. This is trivial to anticipate. I’m happy you don’t work for me because you’d be on the unemployment line. If you’re done with your ignorant and misinformed prattle, insult me once or twice more and go away.