How? You say you’re in tech, how, short of reporting from somebody, are they supposed to magically know that a restaurant wound up knot opening today? Go ahead, what’s the magic solution?
Meanwhile, back in reality they CAN’T. Not until an order has failed, or the restaurant self reports.
Uh. Not sure what planet you’re on, but the restaurant has to acknowledge the order. If it doesn’t, say x times, there’s an issue. I’ve been writing software for decades, and that’s not exactly a unique idea.
What McDonald’s do you work at?