For months now, people (including myself) have been having a problem that Roku has yet to come up with an answer for. During setup, the setup program asks for your email so it can send you an activation code, but it never arrives, and after a few moments, the setup screen says your email was not received.
There are more than 400 complaints about this on the Roku support page, with several from people who have signed up with several email services in an effort to connect, but experienced the same problem.
Anyone else encountered this? Anyone have a workaround?
Thanks!
(I have an older Roku that still works, luckily. This hassle is during an attempt to set up a new device).
Sorry, no answer for you. My other half set ours up about 8 years ago. Since the set up, he’s lost his password; moving, we changed ISP and have been unable to notify them of email change. Their customer service does lack bright bulbs at times. The phone numbers found are useless and persons on the other end of the line, difficulty in communicating.
Hope a solution is found for you soon.