They became a big target by hosting big conservative sites. I wonder what hosting/billing system they use? Probably WHCMS which is the most popular. Looks like they provide it as part of reseller web hosting; https://www.epik.com/WHMCS/
If they also use it, that’s probably what got hacked. It handles customer billing and also automatically sets up a cpanel account for customers. I always found it to be a little buggy. There would always be one feature that would bring the white screen of death. They’d do an update that would fix it but then some other feature would do the same.
It’s either that or the database itself was hacked.
My websites have so little traffic that I’m not a target. If I hosted with Epik, I’d have been caught up with the big targeting of the big sites just as you were.
I swapped from veerotech(crap support) to a2hosting. Super fast Litespeed server and cheap when you pay for three years at once which I did.
Don’t know if you’ve chosen a new host yet but here’s a good comparison; https://b2evolution.net/web-hosting/cheap-plans/comparison-matrix
If you use WordPress, I presume you know about the migration plugins. Duplicator used to be my favorite but I like All-In-One Migration now. With any other CMS, I simply download the SQL db and site files and reupload to the new server. That and change the Domain Name Servers to aim at the new web hosting server, ns1.a2hosting.com etc (and then wait 12-24 hours)
Most web hosts will do the complete cpanel migration for you for free. Freepmail me if you need any advice. I’ve been building websites since the 90s.
Thanks for the detailed reply. I do not use wordpress as I see it as nothing more that hacker bait. I spent almost 40 years in development so I Roll my own. I will look into the site you mentioned because GD had a mysterious problem with my site that for some odd reason they would not fix, and that is what prompted the move to Epik. Thanks again.