Most of us were almost always right on the nooses type stories.
The media exploits on page one and retracts on page 16.
I worked as a checker at waddlemat for three years. It was 50 years ago. Never had one incident but dealt with many disagreeable and surly customers. Never once thought of hitting one. I knew better.
There may be two sides to this story but the other side is a weak argument written on the 70 year-old’s face.
Benefit of doubt is withdrawn when warranted. She will have her day in court but Walmart will pay. She forgot the golden rule of retail if she ever knew it. The customer is always right. The lower you are in the food chain the more absolute the rule is. That is why tjere are managers.