Amazon changes their policy of how they deal with disputes.

Amazon ^ | 7/19/21 | Me, Myself, & I

[EinNYC]

I received an email tonight from Amazon (I'm a Prime member) informing me that

"We wanted to let you know that we recently updated our Conditions of Use.

One of our updates involves how disputes are resolved between you and Amazon. Previously, our Conditions of Use set out an arbitration process for those disputes. Our updated Conditions of Use provides for dispute resolution by the courts.

Please visit https://www.amazon.com/conditionsofuse to read our updated terms in full.

As always, your use of any Amazon service constitutes your agreement to our Conditions of Use.

Thank you,

Amazon"

I looked up their terms and conditions to the part about disputes:

DISPUTES Any dispute or claim relating in any way to your use of any Amazon Service will be adjudicated in the state or Federal courts in King County, Washington, and you consent to exclusive jurisdiction and venue in these courts. We each waive any right to a jury trial.

I felt that this information had been transmitted in a very harsh and off-putting way, with no explanation as to the change in policy.

[EinNYC]

Of late E-Bay though not as slick as amazon has had most of the same product offers for less money. Always check!

I was a member of eBay for 17 years--until they refused to take action, despite their widely advertised "protection guarantee", against two vendors who (1) sent me a torn up straw hat instead of the blouse I paid for and (2) sent me a bunch of dead marigold plants and refused to replace them. End of eBay in my household! At least Amazon has always made good on vendors or merchandise.

[daniel1212]

"As long as they keep up the fantastic service and prices, I'll be their customer. "

My overall experience with Amazon was been very good, thanks be to God. Agents are accessible, eager to please, and gracious, in contrast to PayPal. And while Walmart is often cheaper and with good service and faster delivery (without its equivalent of Prime), they also are often (very!) out of stock, plus Amazon has a $25.00 minium for free shipping versus $45 for Walmart.

But all the major and cheap comprehensive retailers are "Woke" to varying degrees, and or owned by the Chinese.

[usconservative]

Amazon is AWESOME!!! You can find anything there, and read ratings from thousands of purchasers/users. And then, once you've decided the exact product you want... you can go straight to the manufacturer and purchase it from them.

The modern version of "showrooming." Anyone remember that?

It's what drove so many local retailers out of business in the first place: Going somewhere to try a product out, figuring out if you liked it, then bought it on Amazon for cheaper than the local retailer AND had it delivered right to your doorstep -- no matter what it was -- and avoided state and local taxes in the process.

Avoiding state and local taxes via Amazon is no longer possible in many states, so if I'm going to pay them anyway AND most big-box retailers match Amazon's price now, why not use Amazon to read the reviews, figure out which you want, and then at least buy local to support local (retail) jobs?

I do a lot of that now myself. Kinda funny how things come full circle ain't it?

[redgolum]

Arbitration was used in the past, to try to control the risk of legal proceedings.

Now, after having it blow up in various tech companies that thought “Arbitration” meant “Heads we win tails you lose”, they are dumping the arbitration.

[redgolum]

Arbitration was used in the past, to try to control the risk of legal proceedings.

Now, after having it blow up in various tech companies that thought “Arbitration” meant “Heads we win tails you lose”, they are dumping the arbitration.