Within a matter of months, he'd p*$$ed off the help and Japanese partners so bad that they threatened to quit unless the Ivy Leaguer was replaced.
In a panic, they sent former Mormon missionary who happened to be working as a night manager at one of their Shearton hotels in Utah to serve as an interim replacement. He was merely a graduate of a common sense university well-known to Mormons (BYU) and turned the whole thing around, so they kept him on despite the lack of an Ivy League pedigree.
The Ivy Leagues have only gotten worse since that 30+ years ago scenario.
The Night Manager....... excellent TV
https://www.imdb.com/title/tt1399664/
Johm Leclere at his very best
