Thanks for posting that response from Decker’s. It was worth a read just to see how he would try to worm his way out of what he did. “My response to that request was driven by an emotional, knee jerk reaction.” Yeah, right.
His comment was honest, admitting he made an initial knee jerk reaction following notice of a road closure decision that would effect his business. He over reacted and could have resolved it quickly by contacting the fire department, which he later did.