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To: Red Badger

I’ve used Lenovo desktop computers and laptops for years. At the Computer Learning Center where I volunteer we have 10 Lenovo desktops. We are on our second batch as the technology overran the first bunch.

Here’s the good part: in all those years with all those computers, not one problem.

The holder on a DVD drive got broken off due to a dumb student. When I called the Lenovo 800 number it was answered with “Hi this is Mike with Lenovo Support in Atlanta, how can I help you.” Nice southern drawl. I explained the problem and he said, “No problem, we’ll over night you two DVD drives. Put one on the shelf as a spare.” Now THAT’S customer support.


34 posted on 04/02/2021 8:28:09 AM PDT by upchuck (Corporations don’t pay taxes. They collect them. From us. ~ h/t Little Ray)
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To: upchuck
The holder on a DVD drive got broken off due to a dumb student.

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36 posted on 04/02/2021 8:29:40 AM PDT by Red Badger ("We've always been at war with Climate Change, Winston."..............................)
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