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Nashville Recovery Efforts
AT&T ^ | Monday, December 28, 2020, 8:30 a.m. CST | Jeff McElfresh, CEO of AT&T Communications

Posted on 12/28/2020 10:39:41 AM PST by BenLurkin

Monday, December 28, 2020, 8:30 a.m. CST

The majority of services have been restored in Nashville following Friday’s explosion. Our mobility network is now operating normally, nearly all home internet and video customers have been restored and our business customers are back online. As a reminder, we are waiving data overage charges for customers in 1166 zip codes across states like Tennessee, Kentucky, Indiana, Alabama, Georgia, Illinois and Missouri from December 27 to December 31.

As of late Sunday evening, adequate power is available on most floors of the building. We continue to manage power needs to prevent overloading the generators supporting our equipment. Our teams have been closely monitoring temperatures in the building as well to keep equipment running. Plans are being developed today to begin restoring commercial power on some floors.

Recovery work will continue today as we address the few remaining services and customers that still may be impacted by this event. Twenty-three of our disaster recovery technology and support trailers arrived in Nashville yesterday. This equipment will be critical as we maintain service and make repairs in the days ahead.

We still have 11 portable cell sites running in the region to support customers and first responders. We have begun to turn down portable sites that are no longer needed given the recovery of service, but we will have resources standing by in the region as needed.

We'll continue to provide additional updates here as our recovery progresses.

Sunday, December 27, 2020, 4:15 p.m. CST

A message to our customers:

The explosion that devastated downtown Nashville in the early hours of Christmas morning did more than knock out communications for many of you. It shook your peace of mind and scarred the community that you call home. AT&T is a part of that community. We live here. We do business here. And we’re in this with you.

The AT&T building on 2nd Avenue suffered significant damage in the blast. That facility includes connection points for regional internet services as well as local wireless, internet and video. In the hours that followed the explosion, our local service remained intact through temporary battery power. Unfortunately, a combination of the explosion and resulting water and fire damage took out a number of backup power generators intended to provide power to the batteries. That led to service disruptions across parts of Tennessee, Kentucky and Alabama. More than 48 hours later, some customers are still experiencing outages. We know it is frustrating and we apologize for the inconvenience. We also thank you for your understanding.

What has made network restoration so difficult is doing it while maintaining the integrity of an active crime scene in cooperation with federal and local law enforcement. Hundreds of employees – our own AT&T employees as well as first responders – have stepped in over the last two days to restore service. We’ve restored power to multiple floors in the building and deployed over 25 temporary satellite cell towers and 24 additional trailers of disaster recovery equipment across the impacted area.

Given its importance to customers and first responders, we prioritized restoration of wireless service. As of now, 96% of our wireless network is restored, 60% of our business services are restored, and 86% of our consumer broadband and entertainment services are restored. It is our goal to restore all service late today.

I am proud to work with so many dedicated individuals who left their family holiday celebrations and willingly answered the call to work non-stop over the last few days to restore service under some extremely challenging conditions.

Keeping you connected is always our priority. With this extended outage and the complicated recovery, the right thing is to waive wireless data overages in the impacted area during this time. Impacted customers can receive credits for their service charges as well.

Our buildings have been damaged, but our determination to serve you and our community is undeterred. You have my commitment that we’ll continue to work around the clock until service is restored. And we will continue to prioritize the security of all our facilities that serve customers across the nation.

We will keep you posted on the status of our recovery here on this site.


TOPICS: Business/Economy
KEYWORDS: att; attbuilding; nashville; nashvillebombing

1 posted on 12/28/2020 10:39:41 AM PST by BenLurkin
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To: BenLurkin
amazing how the fbi, in a matter of hours, can find the cause, location, DNA, person responsible for the bombing of the NSA hub in nashville. Kinda like how they found mohammed atta so fast using an intact, undamaged breifcase and id.

there's even talk of a missile strike on that building..in these times I do not find that hard to believe...Even a video shows the street of the bombing already blocked off at one end...and a 30 minute advance warning...

2 posted on 12/28/2020 10:46:45 AM PST by SGCOS
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To: BenLurkin

Most interested in the most impactful aspect of this story - the status of any and all voting machines and/or servers about to have been forensically audited.


3 posted on 12/28/2020 11:00:22 AM PST by C210N
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To: BenLurkin

Occum’s Razor does not seem to apply in a day when more stimulus money goes to the FBI/CIA (That never gets shut down) than to American Citizens (who are on week 42 of a two week lockdown)


4 posted on 12/28/2020 11:25:23 AM PST by Jan_Sobieski (Sanctification)
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To: SGCOS
Even a video shows the street of the bombing already blocked off at one end...and a 30 minute advance warning...

As has been reported extensively, the bomber had a loudspeaker on the RV playing a looped message announcing that there was a bomb and that everyone should evacuate. The message, as well as reports of gunshots, was what brought the police to the scene before the bomb went off.

5 posted on 12/28/2020 11:39:43 AM PST by Campion (What part of "shall not be infringed" don't they understand?)
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To: SGCOS
amazing how the fbi, in a matter of hours, can find the cause, location, DNA, person responsible for the bombing of the NSA hub in nashville.

Not only that, but they had a pre scripted press conference with podium, deaf signer, reps from ATF, sheriff, police, rotary, girl scouts---everyone.

6 posted on 12/28/2020 12:53:32 PM PST by BerryDingle (I know how to deal with communists, I still wear their scars on my back from Hollywood-Ronald Reagan)
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To: BerryDingle; SGCOS
"amazing how the fbi, in a matter of hours, can find the cause, location, DNA, person responsible for the bombing of the NSA hub in nashville." (SGCos)

"Not only that, but they had a pre scripted press conference with podium, deaf signer, reps from ATF, sheriff, police, rotary, girl scouts---everyone." (BerryDingle)

Hmmm... Are we actually living in the show "Alias"...

7 posted on 12/28/2020 1:07:19 PM PST by SuperLuminal (Where is Sam Adams now that we desperately need him)
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To: SGCOS
person responsible for the bombing of the NSA hub in nashville. Kinda like how they found mohammed atta so fast using an intact, undamaged breifcase and ID

FBI NEWS CONFERENCE - 12/26/2020

FBI LEADER- Ladies and gentlemen, we have identified the bomber in yesterday's devistative downtown Nashville attack. The bomber within less than 24 hours was identified as Anthony Quinn Warner, a 63-year-old Tennessee man who owned the camper. We were able to get his DNA in all the wreckage and positively identified him with other family member, in less than 24 hours. We also know that he was playing Downtown by Petula Clark before he died. Again all confirmed in less that 24 hours..

REPORTER: Wow! That is incredible. One question. It's rumored that the site was targeted because AT&T was looking into questionable data issues with Dominion voting machines from the November 3rd election. Care to comment?

FBI LEADER: There was an election? In November? You sure about that?

8 posted on 12/28/2020 4:07:23 PM PST by The MAGA-Deplorian (It is the Trump way! It is the only way!)
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