“Every time I try to order a milkshake, the surly black female employee rudely informs me that the machine doesn’t work.”
Having worked in fast food, I know the shake machine is a PIA. Has to be throughly cleaned everyday. Germs just love dairy products once they stop being cold. Food inspectors check them first.
Have your tried Arby’s shakes? That’s where I get mine. And you can choose the size you want.