It’s got to be Comcast. They have a knack for eliciting an angry response out of people. Especially “Florida woman”.
I stand corrected - apparently, Spectrum is competing with Comcast now for the bottom of the barrel.
It was Spectrum.
Read the article again. She went to the SPECTRUM office. I live in Florida, and a good part of FL has Spectrum Cable service, as do I. I must say that I’ve had very few problems with my Spectrum service. So far so good. So, I guess I’ll leave my crowbar in the shed for other uses, such as if mayhem somehow occurs outside my domain on election night.
Spectrum is a worse cable provider. I used to manage a cable company in a city next to one of theirs. They made us look good.
Comcast is horrible
Here in Florida they have a “Seasonal Convenience Plan.” Used to be $5/month. Now jacked up to $8/month.
With this plan you get a promise that you DON’T have to deal with their customer service people when you return next winter season and re-up your internet service. You actually get NOTHING for those months.
So basically their customer service interface is SO horrible they have people willing to pay $8/month for 6 months of NO SERVICE in exchange for NOT having to deal with their customer service people.
The sad part is, I do this every year. And the sadder part is, it NEVER works. I always have to contact somebody to get the internet to work.
This year I was informed my modem is no longer supported. They could have informed me that the modem is no longer supported while I was away for 6 months.
Then they linked me to a site that supposedly lists supported modems. I go to Best Buy to pick one up (no time to order on line). They have completely different selection of modems. Many with the Xfinity logo right on them. I got one of those even though it wasn’t on their website and it works fine. They obviously don’t keep their website up to date.
That’s why the Comcast office where I live has bulletproof glass. :-)