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Comcast is horrible

Here in Florida they have a “Seasonal Convenience Plan.” Used to be $5/month. Now jacked up to $8/month.

With this plan you get a promise that you DON’T have to deal with their customer service people when you return next winter season and re-up your internet service. You actually get NOTHING for those months.

So basically their customer service interface is SO horrible they have people willing to pay $8/month for 6 months of NO SERVICE in exchange for NOT having to deal with their customer service people.

The sad part is, I do this every year. And the sadder part is, it NEVER works. I always have to contact somebody to get the internet to work.

This year I was informed my modem is no longer supported. They could have informed me that the modem is no longer supported while I was away for 6 months.

Then they linked me to a site that supposedly lists supported modems. I go to Best Buy to pick one up (no time to order on line). They have completely different selection of modems. Many with the Xfinity logo right on them. I got one of those even though it wasn’t on their website and it works fine. They obviously don’t keep their website up to date.