Microsoft suffers from the fact that they have a near monopoly on billions of machines, and every single one of those machines is in the hands of someone other than Microsoft, often someone with no knowledge of their computer other than turning it on and firing up a web browser, or maybe Word.
So while only a minority of systems are affected by most update issues, the overall number of systems is so huge that even 1% translates into millions of frustrated users.
I post the tech articles about such issues because FReepers are my online FRiends, and I hope that by taking 10 minutes to post a thread on a Windows issue, I can save some FReeper an hour of annoyance.
> I can’t stop the crying from the “hate Microsoft” crowd
Neither can I. The fact that Windows threads inevitably draw anti-MS/anti-Windows comments is unavoidable. Hopefully the value of the threads to affected users outweighs the whining.
Let’s stick to the issue in your post.
Except for Surface and XBox, Microsoft sells software.
99% of the machines that use Windows are manufactured by some other company.
And of these, client systems running Windows still make up the vast preponderance of computers in customer hands. I am well aware that most issues involving THESE systems are operator error and cheap hardware. Yet people blame the software company, and rarely themselves or the hardware manufacturer.
Even for people who only buy Macs or Apple computers, when they run a Windows sandbox, Microsoft is getting the same $$$ lease money as they do for Dell. Why don’t these Windows sandboxes on Apple break, if it is Microsoft’s crappy software? I’ll bet you can’t answer that.
You cannot compare a separate software product on a different hardware set to Apple’s model of OS&HW.
Surface, which is what this article is about, shouldn’t ever have a flaw. Yes, it is a good article to post, but my point is you are confabulating the OS with the hardware when you start talking about Microsoft in general.
Some Surfaces failed, and some of these people should be compensated from Microsoft.