I remember reading that 80% of human communication is non-verbal (so physical cues) and another 10% is tone and pace of voice.
So an internet “conversation” is severely lacking by default :)
At the end we act like two people sending messages by pigeon from Beijing to Buenos Aires in the 1600s - so a lot is lost in translation.
Even more so, I work in BI/AI and the concerning thing about my field is that we are polarising conversations - we track and see how people react and can predict their purchasing strategy based on dozens of data points. But this is also used in Facebook and google and SELF-done here on Freerepublic and Huffpost (stopped going there after they went bad even for commie posts! like Dan Brown writing bad) - meaning talking shops. Everyone agrees on everything or else they get ostracised.
I think that’s scary - we don’t want groupthink. We want to disagree on little things — but remembering that we do have a lot of other things in common.
That is interesting.
I also work with AI, but in an academic setting and probably at a lower level that you. But, I work with it in the context of cognitive linguistics and natural language processing - so I have been studying a lot of semiotics and have come over that 80/20 rule.... (which btw seems to be a recurring pattern in a lot of processes) with regards to communication.
That information about 80/20 non-verbal versus verbal is a misinterpretation of one study to the utter frustration of the academic that conducted it. I think he has even set up an entire website to explain it. Because it is rather funny. That 80/20 is being taught in English departments the world over, in business schools and probably in militaries too. So is this world. It can be a funny place.
Anyhow, the so called 80/20 study showed that 80 percent of “EMOTION” conveyed came from non-verbal cues - and I would guess most likely things like tone of voice. You cannot explain how to build a nuclear bomb without words and diagrams just yet :)
Also, about emotion... I get emotional over Brexit and the EU because seeing what has happened to my own country certainly makes me emotional. My little sister raped by refugees...
So too - about having been lied to about the Iraq war and weapons of mass destruction and many other things. There is a lot of lies and agendas out there for sure.
As far as your professional work? That is something I probably will want to talk to you about if you would be willing, though I am sure you have signed your NDA’s...
In an earlier life, I did work for a major American consulting outfit on customer relationship management which involved much of the same things I suppose, but with much much cruder technology (but, got to work with Darpa).
Anyhow, about free speech versus groupthink, compelled speech and banned speech - that is one of the reasons I vehemently oppose the EU because they seem to be one of the leading Global players in quashing dissenting voices.
To bring it back full circle? I wrote what I wrote and wanted this conversation because for once in a long while a Hollywood movie made me reflect about society and our relationship with each others.
We should all be a bit nicer to each others, perhaps especially with those we disagree with.
Cheers mate,
Euro.