Its recent price increase, losing big portions of its content catalog, failing of many of its ‘original’ series and movies, mounting competition from several other new major content streaming services, and its liberal slant.
The streaming catalog is no big deal to me. What I like is a deep library of old movies on DVD and BluRay Disc. I'm really ticked that their physical library keeps shrinking. I have something like 275 titles in my queue that I've added over the years and I watch maybe 20 movies per year. Every time I go online to look at my queue, I see that more and more of them have been removed from their library and are no longer available. Very frustrating!
I'm sure I'm a very, very small cohort of customers with this concern.