I quit buying stuff from them years ago when they really started screwing people over.
“I quit buying stuff from them years ago when they really started screwing people over.”
I am a very happy elite plus member for the last few years.
Went into a Best Buy years ago, probably about ten-twelve now.
I wanted to buy an HDTV. I looked at their models and found one I liked. A salesman came over and I asked if they would lower the price on their floor model by $100.00.
He told me he would have to check with the manager. He did so. The manager said that would be fine. The salesman wrote up the HDTV I selected, and had to go back to the manager one more time. It’s been so long now I don’t remember it all.
He came back again, with everything worked out with the manager. I paid for the TV.
After doing so I mentioned that my wife and I had intended to ear nearby, and asked if it would be okay if we picked up the television after we ate. He said fine.
So my wife and I went over to the Outback, had dinner, and returned.
I didn’t see my television close by, so I asked the salesman to see if they could bring it up front. I was ready to go.
He and other salesmen came to me and explained that they had sold me the wrong television. I said, no, that’s the exact one we discussed and the manager approved two times.
Long story short, they grabbed my receipt out of my hands and refunded my money, all the while looking at me like I had tried to pull off the crime of the century.
All I had tried to do was purchase a television. I didn’t see the original retail price. I only looked at what it was marked as. And if I was trying to pull off the crime of the century, why would I go elsewhere, have a nice relaxing dinner and come back? I would have taken that television at once.
When I went outside I couldn’t get in my vehicle for a moment. A customer who had witnessed the whole thing thought I was a some sort of bad buy, so he intentionally pulled his vehicle within inches of mine, with me in-between.
Honestly, I will never step foot in a Best Buy again.
I went back to Costco and purchased a television within minutes, we had seen earlier.