Tech support never helps worth a damn.
Have you heard of “forgot password” link on any website where you are trying to sign in ? All you really need to remember is 1 password, your email password. With that link, you can have an email sent to you so you can reset the password.
I have had passwords E-Mailed to me several times——no problem at all.
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Depends on where you work. I work with a number of systems that do not provide that utility. If you can’t log in, you need to call a human. No other way to reset your password. And — quite often — the human that you reach does not know how to reset a password.