“The worker was hit with a milk shake and verbally harassed. Sorry, but I’m siding with her.”
I have to agree. The “customer” even picked up a chair towards the end.
And I love, love, LOVE how Big Mama (the manager) simply snatched the chair away from Miss Hot Pants, turned it around and wielded it at her attacker.
I saw that. She picked up the chair - but was too beat down to do anything with it.
The Big Thing simply took the chair away and things de-escalated after that.
I saw one comment elsewhere that seemed to suggest that Little Bit and Big Thing possibly knew each other. And possibly had a history between them. This was just their latest cat fight.
Who knows? I’ve never understood feral youth. Never wanted to.