India is a challenge because:
1) They think they speak English so they don’t try to be understandable
2) They have TERRIBLE approach habits — for example if you have 3 requirements that are 90% the same they will write 3 programs (cloning the first) rather than 1 program with 3 options.
Never worked with Filipinos
“India is a challenge because:
1) They think they speak English so they don’t try to be understandable”
LOL! I have to agree with you on this one. I still remeber hosting emergency production support calls at 3:00 AM trying to get information out of people who have a excellent understanding of English in vocabulary, sentence structure, etc. but who just cannot pronounce it.
Did you ever have a Indian ask you “Please do the necessary.”? To myself, a native of the Anglosphere, it came across as a sort of demand. I used to council my Indian direct reports that while they should have no hesitation to use it with fellow Indians that with Americans they should use “I appreciate your assistance.” so that it didn’t imply a command. It may have just be that I am the only one that thought that way.