Thank you for your reply. Yes, I take my car to the shop for an estimate already, and the insurance have come and taken photos too, anything is no problem, the only problem is them work to slow, because last time them call me and said they will send me a check in 7-10days but one month pass, I didn’t receive any checks from them, because I need to work, I can’t wait so long time. I can use my own I insurance to repair my car but I need to pay $500 by myself, And my insurance will increase next year too, so I don’t want to do that.:(
The insurance company you are dealing with (Accesss) appears to have a shady rep. They are low-balling you, and you will get a far better settlement dealing with your own insurance. Use your insurance company. Pay the $500 deductible and get your car fixed right. Your insurance company will go after Access (assuming you have a good insurance company). Once they get paid, they will refund your deductible. They will NOT raise your rates. This is why you pay for insurance.
https://www.yelp.com/biz/access-general-insurance-adjusters-orange
If the other driver was at fault, your insurer should help you recover your $500 deductible.
If you can’t make yourself clear on the telephone, why aren’t you e-mailing your insurance agent instead of dealing with us yahoos? You made the problem understandable to us.
You’re caulking our butt cracks with cream cheese, aren’t you.