The prison guards in the death camps of Germany were just following the rules too, ignoring the human suffering. That defense did not keep them from getting their necks stretched.
After the first slide off, they became liable. I would sell my com cast stock, because if anyone was hurt in that grey car, every ambulance chaser lawyer in the country is salivating.
Pitiful customer image problem... this will go viral.
They were not exactly following indot rules. They were following comcast rules. Comcast better grab their ankles and prepare for impact.