Does anyone know what could be causing my problem with my computer. It still has 7.
On the 13th around 2-3pm central time when I was out of the room, I came back to a black screen but the computer was still on. I hit the keyboard a few times and it came back up but something had opened Windows mail and live and was doing a search of my files. I turned off the internet and closed them all out but the screen kept going black and it kept opening searches. I finally deleted the Mail and Live which I don’t use anyways but I still have it trying the searches. I have the internet unplugged.
I have run several cleaners and virus scans.
Today I was running AVG and it did the blackout a few times and then it was trying to delete AVG. I turned off the computer as soon as I could.
I ended up pinning the Task manager and a few of the others because it often does it several times in a row and even locks and messes with the password entry. I sometimes didn’t even have time to start looking at the tasks or start a scan.
Some of the searches have 0,i6* ect in many combinations.
It also does this in safe mode.
For a while I couldn’t type in msconfig because it wouldn’t let me type i and it would go black for a few seconds and back to opening the search.
Nothing I have done has lasted for more than a few hours.
Sounds like you have a root kit malware installed. It will work even in Safe Mode, unfortunately.
Check out this youtube for instructions on how to remove a RootKit from your Windows 7
It has instructions from Kaspersky's and links you to a remover. I hope this helps.