If you did not have an AppleID, how could they talk to you? There was no way for them to even know who you were. You could have been anybody calling in claiming to be you. If you never had any dealings with Apple, it was pure and simple credit card fraud. . . and not something Apple had anything to do with or any way of correcting without proof of YOUR identity, or proof you were who you said you were via an AppleID. They were completely in the right to refuse to deal with you without that.
The other choice you would seem to prefer is that ANYONE could steal your identity merely by calling and claiming to be you! Good luck with that, soycd.
If someone charges my card with an “Itunes” title, the filthy rich Itunes mofos need to take care of it, not me. Never dealt with the POS and never will.
Like Soycd I do not want a iTunes account , and I certainly don’t want to give up access and control of my files ,, I have 1000+ cd’s and 2000+ lp’s ripped to my libraries ... I recently bought an Ipod nano (6th gen) at a garage sale for the princely sum of $3 and after deleting the “boy band” music that was on it I am having trouble loading my mp3’s ... according to online sources I can simply drag/drop copy/paste but even after re-initializing the device I get iTunes garbage files , mp3’s of crapola on the ipod that I do not want (and didn’t come from my pc)... What to do? Where is the definitive source for actually getting USE out of this device?